Terms and
conditions
Address and contact information
888, 8th Avenue, entrance on 53rd st., NYC, NY, 10019
Phone: +1 (800) 398 9562
Fax: +1 (910) 371 0187
E-mail: customerservice@nydancestore.com
Payment
All orders must be
paid in U.S. currency, using VISA, Mastercard or Discover.
Payment by personal checks are accepted from organizations only
and should be made out to "Sansha USA Inc". We reserve the right
to cancel any order if we don't receive the check within a month
since the order has been placed. Overseas buyers: you may have to pay
local import duties upon receiving the goods.
Backorders
Every effort is made to ship orders complete. In the event we are temporarily
out of stock of an item we will ship items in stock at time ordered and ship
remaining items when they become available.Please note that NY Dance Store
is not responsible for shipping charges of backorder items. Please specify
in the comments box if you would like your order shipped complete at time of
ordering.
Minimum orders
In order to keep our prices low and competitive,
we require a minimum of $ 40.00 per order (delivery charges not included).
Availability
All displayed items, sizes and colors are available immediately or within
a few days.
However we reserve the right to discontinue any color, size or item at anytime,
before any update.
Please
note that prices & availability of products online are not the same as our
Showroom
on
8th Ave @ 53rd St in New York City.
Exchange and Return
To guarantee customer satisfaction, we agree to exchange
garments and shoes under the following conditions:
1. items must be returned within 30 days of invoice date
2. items must be returned in perfect condition: unworn, unwashed
3. items must be returned in original packing and with original tags and labels
attached
4. items must be sent to us postage paid
5. returns must include a copy of our invoice
6. return postage must be enclosed
All Sale Items and/or Specials are non-returnable
Delivery
We ship only to USA, Canada, U.S. Territories, Central America, South
America, Korea, Taiwan, Japan and Israel.
We do not ship to P.O. Boxes or APO-FPO Boxes.
Overseas shipments are mailed by U.S. Postal Service Airmail.
Orders placed after 3pm will go out the next business day.
Definition of “Business Day”- This term only applies to Monday through
Friday and does not apply to holidays.
New York Dance Store is not responsible for any damage that occurs during
shipping.
Incomplete shipping information will result in delivery delays and
additional shipping charges.
| DELIVERY CHARGES | 1-4 items | 5-9 items | 10 or more items |
| Ordering from continental USA | |||
| Fedex Ground | $ 9.00 | $ 11.00 | $ 14.00 |
| Fedex 3rd day | $ 11.50 | $ 12.50 | $ 17.00 |
| Fedex Air 2nd day | $ 16.00 | $ 18.00 | $ 20.00 |
| Fedex Overnight | $ 27.00 | $ 30.00 | $ 32.00 |
| Ordering from Alaska, Hawaii | |||
| Fedex Air 2nd day | $ 26.00 | $ 26.00 | $ 26.00 |
| Ordering from OUTSIDE of USA | |||
| Foreign countries | $ 35.00 | $ 55.00 | $ 65.00 |
Please note that shipping charges may vary depending on weight.
We will inform you if any necessary changes before your order is shipped.
Defective Items
We will exchange, or refund, any item
that is considered defective by our Customer Service Department.
1-800-398-9562